Return & Shipping Policy
Returns & Exchanges
At Range Junkie, we allow for returns and exchanges up to 10 days from the date of delivery. Email us at: returns@rangejunkie.ca in order to initiate your return.
Conditions:
- All headwear is final sale and cannot be returned or exchanged.
- All items must be unworn, unused, in their original unopened packaging, and in resaleable condition in order to be considered eligible for return or exchange.
- Any defective 3rd party products must go through the product manufacturer for warranty.
- The customer is responsible for all return shipping costs.
Note:
- Items returned without a return authorization number will NOT be accepted.
- Once returned items have been received and inspected, please allow for up to 10 business days for a refund to be issued.
- We reserve the right to deny your refund or exchange subject to inspection of the items being returned.
Shipping
We work hard to get your gear out the door quickly! Most orders ship within 3 business days (Monday to Friday, excluding holidays).
We ship with trusted carriers like Canada Post, UPS, and Purolator. If you live on a rural route or use a P.O. box, please include a street address or highway number to make sure your order gets to you without delays.
Once your package is shipped, it’s in the carrier’s hands — while we can’t control unexpected transit delays or issues with delivery, we’ll always do our best to support you if an issue comes up.
From time to time, we may need to switch your selected shipping method to a comparable alternative if the chosen carrier is experiencing issues. If this happens, we’ll make every effort to keep your delivery within the expected timeline.
At this time, we don’t offer return shipping, but we’re always here to help if you have any questions about your order.