Important Notice for U.S. Customers – Customs Delays

Due to ongoing trade-related disruptions, shipments entering the United States are currently experiencing longer-than-normal customs clearance times.

As a result, you may notice:

• Tracking updates showing your package stuck at a facility or in transit for several days

• A temporary “failed delivery” or delayed scan event

• Limited movement while the shipment is undergoing standard customs processing

Please be assured this is normal during current border clearance conditions, and your order is still moving through the system.

Current Estimated U.S. Delivery Times

At this time, average delivery timelines to the U.S. are extended and typically range between:

14–21 business days

We appreciate your patience and understanding as carriers and customs authorities work through increased processing delays.

If you have any questions or concerns about your shipment, our team is always happy to help.